How long is too long ?
Published 1 month, 3 weeks ago in Uncategorized.Henry’s Restaurant
Mother’s Day lunch at Henry’s Restaurant, Bayswater. Table was booked for 12.30 but most were there by 12.15, 4 kids and 11 adults. We got our starters at about 1 p.m. (except they forgot 1 prawn salad), the kids had their meals at the same time (except they forgot 1 chicken nuggets and beans). I had pumpkin soup but unfortunately although there was garlic bread there were no plain rolls. After we had waited for the forgotten dishes to be served and waited again, we did not get our mains until 2 p.m. (by which time we had consumed most of our BYO).
The restaurant was full but not crowded so I cannot understand why they took so long (chef Gordon Ramsay would probably have something to say about that).
The food, when it finally arrived, was very good although the portions weren’t huge.
And there was a stonking $3 per person corkage charge.
All in all, disappointing. For the prices they charge the service should be noticeably better and if they cannot service a full restaurant they either need more staff or should not accept the bookings. Room for improvement.
2 Responses to “How long is too long ?”
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Henry’s Restaurant, Bayswater, been there done that but not again, small portions, not very hot, slow both food and service and for the price I expect more.
I hope someone told the Manager so the problem could be rectified for future customers. My grandkids would have played up a treat being kept waiting for food, bored while confined to barracks. The corkage sounds very expensive, not buying the glass, merely drinking from it!
In our family there is the arrangement that all the mothers go out together leaving the fathers at home with the children, just for that day.
Kids get to eat junk food, watch TV and play computer games so they love having mum away from the house…..The mums think the children have them 364 days of the year so they’ll cope with one day of absence without work!